Privacy Policy

AEQUITAS RESOURCES SDN. BHD. recognizes the importance of protecting personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data, including other rights of Data Subjects, by the Personal Data Protection Act B.E. 2562 (2019) and applicable law. Therefore, you can rest assured that the personal data you entrust to us will be processed to meet your needs and by applicable laws.

Collection of Personal Data

We collect personal data that you provide to us directly through:

• Registering Your Account
• Call

Types of Data Collected

• Personal data such as names.
• Contact information such as phone number and email address.
• Financial and transaction information, such as purchase history, credit card details, bank account, etc.
• Technical data, such as the IP address cookie via Google Analytics and other transaction logs, i.e., log files.
• Other data you submit including articles, photos, comments, and others.

Children

Our service is not aimed at anyone under the age of 20. We do not knowingly collect personally identifiable information from anyone under 20. If we become aware that we have collected personal data from children without verifying parental consent, we delete that information from our servers.

Data Storage

We store your data as a hard copy and electronic archive. We store your data through the use of the following systems:

• SENTR™
• Hubspot
• Microsoft 365
• Google Drive

Data Processing

We use the data collected for various purposes:

• To create and manage an account
• To provide direct marketing
• To prepare products and services
• To improve products and services
• To proceed with administrative information
• To continue in marketing and promotion
• To provide customer support

Sharing Personal Data

We do not share or disclose your personal data under any circumstances.

Products and Services

We share your personal data within our organization to provide and develop our products or services. We may combine information internally among the different goods or services covered by this Privacy Policy to help us be more relevant and valuable to you and others.

Service Providers

We may use service providers to help us provide our services, such as payments, marketing, and development. Service providers cannot access your information to perform these tasks. Please note that service providers have their own privacy policies.

Business Transfer

In connection with any reorganization, restructuring, merger, sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner consistent with our Privacy Policy and applicable law.

Law Enforcement

In certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

Retention of Personal Data

We will retain your data for as long as necessary during the period you are a customer or about us or for as long as needed in connection with the purposes set out in this Privacy Policy unless a longer retention period is required or permitted by law. We will erase, destroy, or anonymize your data when it is no longer needed or when the period expires.

Safety

We use reasonable administrative, logical, physical, and managerial measures to safeguard your information against loss, theft, and unauthorized access, use, and modification. These measures are designed to provide security appropriate to the risks of processing your payment and other information.

Payments Information Security

We store your payment data, such as your credit card number or token, in our secure systems for future payments or the billing process.

Rights of Data Subjects

You may exercise any of these rights within the legal requirements and policies present or amended in the future and the regulations we established.

Withdrawal of consent:

If you have given us your consent to collect, use, or disclose your data (either before or after the date of entry into force of the personal data protection law), you have the right to withdraw such consent at any time during the period when your personal data is available to us unless restricted by laws or still under a beneficial contract.

Access to Data:

You have the right to access your data, which is the Company's responsibility; ask us to make a copy of such data and disclose how we obtain your personal data.

Data portability:

You have the right to obtain your personal data if we organize such personal data in an automatic, machine-readable, or usable format and can be processed or disclosed by automated means; request ES to send or transfer the personal data in such format directly to other data controllers, if possible by automated means; and to request the collection of the personal data in such submitted format or transferred by us directly to another controller, unless this is not technically possible.

Objection:

You have the right to object to the collection, use, or disclosure of your personal data at any time if such is done for our legitimate interests, corporate or individual interests that are within your reasonable expectations, or for the performance of public functions

Erasure or destruction:

You have the right to ask us to erase, destroy, or anonymize your personal data if you believe that the collection, use, or disclosure of your data is against relevant laws or the retention of the data by us is no longer necessary in connection with related purposes under this Privacy Policy; or when you request to withdraw your consent or object to processing as provided above and described above.

Suspension of processing:

You have the right to ask us to suspend the processing of your personal data for the period in which we are considering your request for rectification or objection or where it is no longer necessary, and we are required to erase or destroy your data by relevant laws, but instead ask us to suspend processing.

Data Rectification:

You have the right to rectify your personal data so that it is up-to-date, complete, and not misleading.

Filing complaints:

You have the right to complain with the competent authorities by relevant laws if you believe that the collection, use, and/or disclosure of your personal data violates or does not comply with relevant laws.

You can exercise these rights as a data subject by contacting our Data Protection Officer, as mentioned below. We will notify you of the outcome of your request within 30 days of receiving your request. If we deny the request, we will inform you of the reason via email

Advertising & Marketing

To enable you to receive benefits from using our products or services, we use your information to analyze, personalize, and improve our products or services and marketing efforts through Google, Facebook, pixel tracking code, and others. We also use such information to provide you with personalized recommendations for products or services that we believe will be of interest to you.